Dec 22, 2014 KV Kiva HQ
By Talea Miller
Meet the Kivans: Field Experts Jomay and David
In the last installment of our series Meet the Kivans, we're excited to introduce you to Jomay and David. These two work closely with our partners in the field and have great insights on Kiva's work around the world.

Q&A with Jomay Lui, Kiva's Senior Knowledge Manager

What do you do at Kiva?
I work on the Partnerships team, which is the team that finds, vets, trains and monitors our vast network of amazing Field Partners all over the world. I'm responsible for defining, standardizing, and documenting our processes and policies, so that we're all on the same page and working efficiently as a team. I also develop materials that help our Field Partners understand how to work with Kiva, such as training videos, manuals, and help articles.

What part of your job do you enjoy most?
I was a big fan of Kiva before I worked here (lender since 2007), so I love getting into the nuts and bolts of how Kiva actually operates on the ground. The nerdy side of me also loves turning chaos into order -- creating processes that hum smoothly and laying it all out in clear documentation for the Partnerships team and for our Field Partners.

What was the hardest project you’ve worked on at Kiva?
Just getting my role off the ground at Kiva was a pretty big undertaking. I was Kiva's first Knowledge Manager, so there was no existing blueprint for my job. When I joined the team, I spent a lot of time getting information out of people's heads, out of their emails, and off of their hard drives, and then figuring out what was really critical to "institutionalize," and developing a central framework to manage it and improve upon it over time.

What’s one of your favorite memories that involves Kiva?
My first trip to the field was a definite highlight. I traveled to Tanzania and Kenya with some members of our Africa team and got to visit a diverse range of Field Partners, including one of our oldest microfinance institution (MFI) partners, one of our newest non-MFI partners, and even a Kiva Zip trustee. It was really cool to see Kiva come to life in all of these different contexts.

Q&A with David Kitusa, a Kiva Portfolio Manager based in Kenya

What do you do at Kiva?
As the Regional Representative, I am responsible for driving Kiva’s regional expansion and growth strategy. I do this by exploring new partner relationships, working and strengthening the existing ones, and building Kiva’s regional presence.

What part of your job do you enjoy most?
The role that I most enjoy is business development - I love recruiting new partners. This year, the partner that I most proud of bringing  on is Smallscale Livestock and Livelihood Program.

What was the hardest project you’ve worked on at Kiva?
Setting up the Nairobi office with a seriously limited budget! I had to have patience even when things were not working and engageHQ through out the process. Getting the former VP HR Britt to visit Nairobi and experience the challenges first hand helped quite a lot.

What’s one of your favorite memories that involves Kiva?
The day some of my friends took me for a Bay to Breakers event in San Francisco! I will never forget that!


Hello Thanks for the service and would you assist me to get the loan?

Way to go, Jomay! You've come a long way since the good old days at Oracle! :)

Very interesting to read about the profiles of people that work at Kiva, As someone intrigued by KM and Knowledge Sharing, it was great to read about Jomay Lui role. Thanks Talea for sharing this inspiring story.

how can I get loan fro this kiva?

How can i get a loan from KIVA? Penninah from kenya

how can i avail a loan from kiva thanks

how can i get a loan from kiva?

Dearkiva,we are small community start running school in the year2010 and we are still moving very weed aloan$3000 to finish school building. Go to and hope to hearing from you soon bestwishesGEORGE OTIENO OUMA

good after noon , some months ago i tried to get information to apply for a loan but all in vain ,i tried to contact some of your guys ,but all in vain , please can you take me through on i can get a loan and also help people around to get loans thanks

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Talea is excited to combine her love for powerful storytelling and her digital strategy experience. She comes to Kiva from the Kaiser Family Foundation, where she managed digital strategy for the foundation's consumer-focused PSA campaigns. Prior to that she was a reporter and producer at the PBS NewsHour for five years. At the NewsHour she had the opportunity to travel extensively in the developing world as part of the program's global health unit, covering a wide range of stories including the aftermath of the Haiti earthquake, doctor shortages in Tanzania and the mistreatment of the mentally ill in Indonesia. In addition to being a news junkie, Talea enjoys photography, hiking and attempting to paint. She graduated from Northwestern University with a B.S. in Journalism and is originally from Maryland. So she also knows a lot about horses.

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